I expected a single chinchilla. I received twelve!

Our website clearly states "single dozen". That means one set of twelve chinchillas.

WE ARE EXPERIENCING AN UNUSUALLY LARGE NUMBER OF CUSTOMER ISSUES. PLEASE REVIEW THESE FREQUENTLY ASKED QUESTIONS.

CUSTOMER SERVICE

Hold on! Take a look at this postage stamp:

All of these mistakes are unacceptable!

This is the famous "Upside-down Jenny" stamp that was printed by mistake. Now it is worth hundreds of thousands of dollars. Maybe you should spend less time complaining, and start taking a closer look at things!

We recently closed our offices in Zyzzyx, CA. We forgot to pay our electricity bill, and it was getting too cold for the chinchillas.

I tried to return my shipment. But I couldn't find your address.

We dropped our phone in one of the water dishes recently. We cannot receive calls.

You don't seem to have a working phone number.